Acura Of Troy

Acura Of Troy

Sales: 800-721-9612
Service: 800-721-9610
Parts: 800-721-9617
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Acura Of Troy Map Locaiton
Sales: 800-721-9612
Service: 800-721-9610
Parts: 800-721-9617
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Testimonials

All around great experience

November 8, 2016

Seriously - my experience was as good as it gets! Starting from purchasing my vehicle to addressing a small scratch I noticed on my door. Victor is the best car sale man I have come across! He is a perfect combination of old school customer service, patience, cheesiness and professionalism! He has all the paper work prepared ahead of time, everything marked and explained. He took his time clarifying everything and setting up my car. He even went along with my husband's super sarcastic comments! The nicest person you will meet, who really seems to enjoy his job which also shows in his interaction with his customers. I would say you have not experienced a great customer services until you deal with Victor and Acura of Troy!

Friendly staff

January 17, 2017

This place really is the best Acura dealership in the whole state. Bought my MDX from Jeff Lichtle and I love it. Great service, and very friendly staff. Awesome job to everyone involved.

Will buy again

August 12, 2016

Bought MDX from David Elledge who was great. Since I live in Ohio it was not easy to stop by and test drive vehicle. I knew what car I wanted and it was important for me to make deal over the phone before I make 3.5h trip to dealership. Talked to several dealers and David was only one who listened and understood my situation. We made deal quickly and everything was as promised. For sure I will make more trips in future and get more cars from him.

Honest and Professional

January 6, 2017

Shane at the service department was excellent very honest and professional

Great Services

October 19, 2016

I must admit nice place, clean facility. Great staff very professional and polite and they work with you to get the exact vehicle you are looking for they sure know how to treat there customers always with a smile on there face. I been bring my 2005 Acura Tsx for several months now to get a tuneup and Boy they do an amazing job i am very please with the srevives. Thank you Acura Of Troy & Shane Watson for your Great services.

Great Experience

July 25, 2016

Always a great experience. Everyone is polite and have really put in an effort to make sure I'm satisfied with everything. Taking me back to the service shop and talk to the mechanic and have him show me everything really helps!!!!

Wonderful to work with via email

September 17, 2016

So far the experience has been great. They have provided requested information via email as per request.

Awesome Sales and Service Experience

January 19, 2016

Not only is this a great dealership from which to buy or lease a car, but the service they provide afterwards is EXCELLENT! No worries - they are honest and do not tell you that you need things fixed that are not broken! This is especially important to me as an older female. A lot of auto shops try to take advantage of me because of my sex and obvious ignorance of car mechanics. The Acura maintenance people have always treated me fairly and with respect, and they make sure my TL is in top working condition.

Victor is great!

November 8, 2016

Seriously - my experience was as good as it gets! Starting from purchasing my vehicle to addressing a small scratch I noticed on my door. Victor is the best car sale man I have come across! He is a perfect combination of old school customer service, patience, cheesiness and professionalism! He has all the paper work prepared ahead of time, everything marked and explained. He took his time clarifying everything and setting up my car. He even went along with my husband's super sarcastic comments! The nicest person you will meet, who really seems to enjoy his job which also shows in his interaction with his customers. I would say you have not experienced a great customer services until you deal with Victor and Acura of Troy!

Great experience for an out of town customer

November 20, 2015

I saw a vehicle online that I had inquired about via email (it was Sunday and they were closed, plus I live 4 hrs. away). I observed their hours for the following week and new that they opened at 8:30 Monday. I figured I might get a call back later that day, or maybe Tuesday? Low and behold my phone rang at 8:35 on Monday morning, all of my questions were answered promptly by the salesman Victor (who I highly recommend)! I was able to "reserve" the vehicle for 24hrs. which gave me enough time to get their and check the vehicle out in person. I ended up trading a vehicle in (which they gave me a very fair price for), the whole process was completed in a day. I left their with a big smile on my face, couldn't have been happier with the whole experience!

Helpful Salesman

February 18, 2017

The salesman was very professional and helpful in explaining all the new features of the MDX. The Service Manager was very friendly and we appreciated his assistance with our 2007 MDX. We would definitely recommend this dealership.

Professional and Polite Staff

April 12, 2016

I must admit nice place, clean facility. Great staff very professional and polite and they work with you to get the exact vehicle you are looking for they sure know how to treat there customers always with a smile on there face. I been bring my 2005 Acura Tsx for several months now to get a tuneup and Boy they do an amazing job i am very please with the services. Thank you Acura Of Troy & Shane Watson for your Great services.

Helpful Service Department

May 10, 2016

Always a great experience. Everyone is polite and have really put in an effort to make sure I'm satisfied with everything. Taking me back to the service shop and talk to the mechanic and have him show me everything really helps!!!!

Great Service Department

January 19, 2017

Great service, wonderful experience!!!!! I will take my car there for now on.

Positive Service Experience

October 20, 2016

Shane at the service department is very helpful and professional. Overall I had a positive experience at this dealership. Their parts department need a lot of improvement. I asked for some parts and their prices and the person was not helpful. Again, except the part department the dealership is a good place to visit for car service.