Acura Of Troy

Acura Of Troy

Sales: 800-721-9612
Service: 800-721-9610
Parts: 800-721-9617
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Acura Of Troy Map Locaiton
Sales: 800-721-9612
Service: 800-721-9610
Parts: 800-721-9617
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Testimonials

Cheryl Wellman
Full Star Full Star Full Star Full Star Full Star
5-24-2019
For you next vehicle go and see Kim!

Kim Milton is the best.. she helped put me in a 2015 BMW 650. Beautiful car, amazing service.. for you next vehicle go and see Kim. She will make it happen. Thank you Kim and Carson:)

Rosalind Johnson
Full Star Full Star Full Star Full Star Full Star
5-14-2019
Polite, kept you informed!

Polite, kept you informed of your cars progress. Done in a timely fashion

marvelousmartian.
Full Star Full Star Full Star Full Star Full Star
5-11-2019
Very pleased with my service at this dealership!

Very pleased with my service at this dealership. David was very helpful and patient while processing a new vehicle for me at Acura.

Hartej Dhiman
Full Star Full Star Full Star Full Star Full Star
4-15-2019
I cannot recommend the service at this dealership more!

I cannot recommend the service at this dealership more. They have treated me excellent both times I have been here. Their prices are a lot more reasonable than most service shops in the area. Shout out to Shane.

Rajendra Joshi
Full Star Full Star Full Star Full Star Full Star
4-6-2019
Overall great dealership!

I had to get a Acura's recall on my car fixed and Shane Watson in Service was extremely helpful and great to work with. Spent some time researching about New vehicle and the sales department Kim Milton was very energetic, knowledgeable and helpful in providing the necessary information. Overall seemed a great dealership.

Teddy B
Full Star Full Star Full Star Full Star Full Star
3-2-2019
Best Customer Experience!

Long time customer-absolutely best customer experience in both Sales and Service Department! Service Department does an outstanding job with vehicle maintenance and repairs; Service Advisers very professional and courteous.

Leo Borchenko
Full Star Full Star Full Star Full Star Full Star
2-23-2019
Very friendly and professional!

Very friendly and professional.

Michael Oliver
Full Star Full Star Full Star Full Star Full Star
2-23-2019
ACURA---TASTIC!

ACURA---TASTIC!

Saagar Adimulam
Full Star Full Star Full Star Full Star Full Star
1-5-2019
Great Service!

great service and especially Shane watson is awesome employee, very friendly and makes your car dellivered after service as brand new car.

Saaga A.
Full Star Full Star Full Star Full Star Full Star
12-28-2018
Great Service

great service and especially Shane watson is awesome employee, very friendly and makes your car dellivered after service as brand new car.

JerzyG
Full Star Full Star Full Star Full Star Full Star
12-5-2018
Happy Customer

Greg went out of his way to impress me! Courteous and attentive, followed up to check if the vehicle has been fixed to my satisfaction. Not only that my MDX has been fixed, but I got the update calls throughout the difficult time period, when you rent a truck and are not certain what the future holds. My vehicle is up and running in 2 days flat.Thank you.Happy customer.

Bridget B
Full Star Full Star Full Star Full Star Full Star
5-25-2018
5 Star Review

I live in Windsor, ontario Canada. I cross the border just to get my car serviced here. My car is 6 years old and it runs like new thanks to the fantastic team at Acura. They don't overlook any detail.

Eric F.
Full Star Full Star Full Star Full Star Full Star
4-19-2018
Luxury Car Experiance

Great luxury car experience. Professional and courteous staff. Helpful shuttle or loaners when you are in for service.

Mal O.
Full Star Full Star Full Star Full Star Full Star
3-16-2018
Highly Recommend

If you go to this dealership to purchase a vehicle, which I highly recommend you do, go find Kim Milton. I'm not kidding. She is wonderful & strait forward. No sugar coating, pure honesty & wants to get you what YOU want. The sales manager is wonderful as well & genuinely cares. I certainly wouldn't be writing this review like this if I wasn't serious. These people are wonderful. Thank you Acura of Troy.

Bon J.
Full Star Full Star Full Star Full Star Full Star
12-29-2017
Super Friendly

We worked with Tom Strace for lease quotes and I must say was very professional, patient, and not pushy whatsoever. We really appreciate him taking his time out to help us out. Super friendly, and a genuinely nice guy. They're lucky to have him there.

 
Full Star Full Star Full Star Full Star Full Star
2-18-2017
Helpful Salesman

The salesman was very professional and helpful in explaining all the new features of the MDX. The Service Manager was very friendly and we appreciated his assistance with our 2007 MDX. We would definitely recommend this dealership.

Kevin VanBuren
Full Star Full Star Full Star Full Star Full Star
1-19-2017
Great Service Department

Great service, wonderful experience!!!!! I will take my car there for now on.

JDL Smith
Full Star Full Star Full Star Full Star Full Star
1-17-2017
Friendly staff

This place really is the best Acura dealership in the whole state. Bought my MDX from Jeff Lichtle and I love it. Great service, and very friendly staff. Awesome job to everyone involved.

SAIF YOUSIF
Full Star Full Star Full Star Full Star Full Star
1-6-2017
Honest and Professional

Shane at the service department was excellent very honest and professional

Renata K.
Full Star Full Star Full Star Full Star Full Star
11-8-2016
All around great experience

Seriously - my experience was as good as it gets! Starting from purchasing my vehicle to addressing a small scratch I noticed on my door. Victor is the best car sale man I have come across! He is a perfect combination of old school customer service, patience, cheesiness and professionalism! He has all the paper work prepared ahead of time, everything marked and explained. He took his time clarifying everything and setting up my car. He even went along with my husband's super sarcastic comments! The nicest person you will meet, who really seems to enjoy his job which also shows in his interaction with his customers. I would say you have not experienced a great customer services until you deal with Victor and Acura of Troy!

 
Full Star Full Star Full Star Full Star Full Star
11-8-2016
Victor is great!

Seriously - my experience was as good as it gets! Starting from purchasing my vehicle to addressing a small scratch I noticed on my door. Victor is the best car sale man I have come across! He is a perfect combination of old school customer service, patience, cheesiness and professionalism! He has all the paper work prepared ahead of time, everything marked and explained. He took his time clarifying everything and setting up my car. He even went along with my husband's super sarcastic comments! The nicest person you will meet, who really seems to enjoy his job which also shows in his interaction with his customers. I would say you have not experienced a great customer services until you deal with Victor and Acura of Troy!

Amir Parssian
Full Star Full Star Full Star Full Star Full Star
10-20-2016
Positive Service Experience

Shane at the service department is very helpful and professional. Overall I had a positive experience at this dealership. Their parts department need a lot of improvement. I asked for some parts and their prices and the person was not helpful. Again, except the part department the dealership is a good place to visit for car service.

Essie R
Full Star Full Star Full Star Full Star Full Star
10-19-2016
Great Services

I must admit nice place, clean facility. Great staff very professional and polite and they work with you to get the exact vehicle you are looking for they sure know how to treat there customers always with a smile on there face. I been bring my 2005 Acura Tsx for several months now to get a tuneup and Boy they do an amazing job i am very please with the srevives. Thank you Acura Of Troy & Shane Watson for your Great services.

 
Full Star Full Star Full Star Full Star Full Star
9-17-2016
Wonderful to work with via email

So far the experience has been great. They have provided requested information via email as per request.

Djordje Colic
Full Star Full Star Full Star Full Star Full Star
8-12-2016
Will buy again

Bought MDX from David Elledge who was great. Since I live in Ohio it was not easy to stop by and test drive vehicle. I knew what car I wanted and it was important for me to make deal over the phone before I make 3.5h trip to dealership. Talked to several dealers and David was only one who listened and understood my situation. We made deal quickly and everything was as promised. For sure I will make more trips in future and get more cars from him.

Sheraz Mahmood
Full Star Full Star Full Star Full Star Full Star
7-25-2016
Great Experience

Always a great experience. Everyone is polite and have really put in an effort to make sure I'm satisfied with everything. Taking me back to the service shop and talk to the mechanic and have him show me everything really helps!!!!

Sheraz Mahmood
Full Star Full Star Full Star Full Star Full Star
5-10-2016
Helpful Service Department

Always a great experience. Everyone is polite and have really put in an effort to make sure I'm satisfied with everything. Taking me back to the service shop and talk to the mechanic and have him show me everything really helps!!!!

 
Full Star Full Star Full Star Full Star Full Star
4-12-2016
Professional and Polite Staff

I must admit nice place, clean facility. Great staff very professional and polite and they work with you to get the exact vehicle you are looking for they sure know how to treat there customers always with a smile on there face. I been bring my 2005 Acura Tsx for several months now to get a tuneup and Boy they do an amazing job i am very please with the services. Thank you Acura Of Troy & Shane Watson for your Great services.

 
Full Star Full Star Full Star Full Star Full Star
1-19-2016
Awesome Sales and Service Experience

Not only is this a great dealership from which to buy or lease a car, but the service they provide afterwards is EXCELLENT! No worries - they are honest and do not tell you that you need things fixed that are not broken! This is especially important to me as an older female. A lot of auto shops try to take advantage of me because of my sex and obvious ignorance of car mechanics. The Acura maintenance people have always treated me fairly and with respect, and they make sure my TL is in top working condition.

 
Full Star Full Star Full Star Full Star Full Star
11-20-2015
Great experience for an out of town customer

I saw a vehicle online that I had inquired about via email (it was Sunday and they were closed, plus I live 4 hrs. away). I observed their hours for the following week and new that they opened at 8:30 Monday. I figured I might get a call back later that day, or maybe Tuesday? Low and behold my phone rang at 8:35 on Monday morning, all of my questions were answered promptly by the salesman Victor (who I highly recommend)! I was able to "reserve" the vehicle for 24hrs. which gave me enough time to get their and check the vehicle out in person. I ended up trading a vehicle in (which they gave me a very fair price for), the whole process was completed in a day. I left their with a big smile on my face, couldn't have been happier with the whole experience!